Common Issues with Product Application and Their SolutionsUpdated 2 years ago

At Ethos Car Care, we aim to provide top-quality products that are easy to use. However, sometimes challenges arise during application. Below, we’ve compiled a list of common issues customers face when using our products and their solutions:

1. Product Streaking or Smearing

Issue: After applying a product, you might notice streaks or smears that don’t give the desired finish.

Solution:

• Ensure the vehicle surface is thoroughly cleaned and free from contaminants before applying the product.
• Use the right amount. Over-application can lead to streaking. If you’ve used too much, buff away the excess with a clean microfiber towel.
• Always apply in a shaded area and not under direct sunlight.

2. Product Not Bonding to Surface

Issue: Some products might not bond properly, resulting in an uneven finish or quick wear-off.

Solution:

• Make sure the surface is prepped correctly. Use a clay bar if necessary to remove embedded contaminants.
• Ensure the surface is dry before applying. Water or other residues can prevent proper bonding.

3. Difficulty in Removing Wax or Sealant

Issue: Sometimes, wax or sealants might be challenging to buff off.

Solution:

• Wait for the right curing time. Applying or removing too quickly can cause issues.
• Use a plush microfiber towel to buff off the product. Turn the towel frequently for best results.

4. Products Causing Discoloration

Issue: Rarely, a product might cause discoloration or change the shade of a particular surface.

Solution:

• Always do a spot test in an inconspicuous area before applying any product to the entire surface.
• If discoloration occurs, quickly remove the product and clean the surface. Reach out to our customer service for further guidance.

5. Sprayers Getting Clogged

Issue: The sprayer of a product bottle might get clogged, making it difficult to spray.

Solution:

• Rinse the sprayer under warm water to clear out any clogs.
• Ensure the product is stored at the recommended temperatures to avoid any changes in consistency.

At Ethos Car Care, we are continually refining our products based on customer feedback. If you encounter an issue not listed here or need more in-depth guidance, please contact our customer support team. We're here to assist and ensure your car gets the best care possible!